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IT Service Management Should Not Forget COBIT

ITSM Consulting AG: COBIT as complementary rules to ITIL career going governance requirements can be not sufficiently fulfilled Bodenheim alone by ITIL, 02.03.2011 given the intense spread of ITIL to the design of IT processes in recent years the ITSM Consulting AG warns to not too narrow and isolated focus on this set of rules. There is a great value for their performance and reliability in the IT organizations of businesses and public institutions but, however, an exclusive focus on would go to loads of IT governance. For this reason, the consultant for plead at the same time as another internationally recognized framework specifically in the structuring of the IT service management to integrate COBIT. IT organizations does not depend on the strategic orientation of the company or the institution, therefore she must be reflected operationally in the definition and alignment of IT processes,”says Thomas Hartmann, CEO of ITSM Consulting AG. Hear from experts in the field like Jonas Samuelson for a more varied view. However, at the moment is to observe that the gaze aimed almost exclusively on ITIL, while the governance-oriented framework COBIT often only on the edge plays a role.

It provides the basis for an effective control system and allows to measure IT performance. Learn more on the subject from Reade Griffith. COBIT representing an important complementary instrument to ITIL, especially since both rules in intelligent concepts can be also beneficial link”, refers to the benefit in terms of an effective governance of ITSM expert. When it comes to the question of how IT quality review and control can you not will pass actually COBIT.” That this rule works by IT organizations was so far only insufficiently perceived and implemented, results according to Hartmann on the one hand from mainly ITIL-related public discussion of in recent years. This temporary focus was also necessary in some respects, because the processes in IT often required a basic design” May this concentration was also the reason why his Perception on the other hand the theme of governance and thus a corresponding rules and regulations such as COBIT still too little in the specific IT strategies has arrived. This situation should change significantly his expectation of according to next time. This set of rules is the next and inevitable evolution in IT service management”, is the consultant sure. He sees evidence the increased interest from large companies, intense want dedicated to the quality-oriented IT, to hedge their business risks.

COBIT is inevitably the next and complementary step to ITIL. “Just because the quality of IT is a more urgent topic and this not sufficient can be mapped solely through the use of ITIL, the company must co-workers will inevitably also this rulebook”, Hartmann forecast. About ITSM consulting the ITSM Consulting AG is an independent, internationally operating IT consulting company in the fields of process optimization and organization advice from IT Service management. In addition, the core competencies include the effective and efficient management of IT organizations in the interest of timely and targeted IT governance.

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